Privacy Policy

1. Who we are

Solent Signal is a trading name operated from Portsmouth, Hampshire, UK. We provide GEO-optimised websites, AI agent services, and bespoke SaaS platforms for businesses across the Solent region. You can contact us at hello@solentsignal.com.

2. What data we collect

When you submit an enquiry via our website, we collect:

• ·Your name
• ·Your business name
• ·Your email address
• ·Your phone number (optional)
• ·Your current website URL (optional)
• ·A description of your business challenge or goals

We may also collect standard website analytics data (page views, referring URLs, device type) via anonymised analytics tools.

3. How we use your data

We use the information you provide to:

• ·Respond to your enquiry
• ·Provide a free AI visibility audit
• ·Discuss and deliver our services to you
• ·Send you relevant service updates (where you have consented)

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

We process your data on the basis of legitimate interest (to respond to your enquiry) and, where applicable, contractual necessity (to deliver agreed services). Where we send marketing communications, we rely on your consent, which you can withdraw at any time.

5. Third-party processors

We use the following trusted third-party services to operate our website and handle your data:

• ·Formspree — processes contact form submissions on our behalf
• ·Vercel — hosts and serves our website
• ·Google Analytics (if enabled) — anonymised site analytics

All processors are GDPR-compliant and operate under appropriate data processing agreements.

6. Data retention

We retain enquiry data for up to 2 years, or for as long as a client relationship exists. You may request deletion at any time by emailing hello@solentsignal.com.

7. Your rights

Under UK GDPR, you have the right to:

• ·Access the personal data we hold about you
• ·Request correction of inaccurate data
• ·Request deletion of your data
• ·Object to processing or withdraw consent
• ·Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at hello@solentsignal.com.

8. Cookies

Our website uses only essential cookies required for site functionality. We do not use advertising or tracking cookies. If we introduce optional analytics cookies in future, we will request your consent.

9. Changes to this policy

We may update this policy from time to time. The current version will always be available at solentsignal.com/privacy-policy. Significant changes will be communicated to active clients by email.